FAQ’s

I have a design idea / like something I have seen online / would like something to be customised for my space. How can The Light Factory help?

At The Light Factory we have manufacturing capabilities to turn your ideas and design into reality at a very competitive price. Please see our services page for a brief description of our capabilities. You can contact us and our friendly staff will offer you additional details.

I like something online; can you source it for cheaper or replicate the design?

At The Light Factory with our network we can source lighting be it residential, commercial, or architectural lighting from anywhere in the world. With our manufacturing capabilities we can also replicate the design of your choice. Please see our services page for a brief description of our capabilities. You can contact us and our friendly staff will offer you additional details.

Do you have an online website where I can buy from?

Yes, at www.lightfactory.online you can order online.

Is there a minimum order for custom design jobs?

Yes, please contact our friendly staff through our contact page or phone number and we can assist with your request.

If I buy a product online how much and long does it take to deliver?

Delivery in Australia is within 48 hours. For orders above $250 we offer free delivery. All other orders will attract normal courier rates.

Why convert to LED, How can The Light Factory help?

With a longer lifespan and far lower running costs compared to traditional bulbs, converting to LED lighting can be a huge advantage going forward. Some of the advantages of converting to LEDs are energy efficiency, longer life, durability,

Instant turn-on and the fact that they are environmentally friendly.

We have a wide variety of LED lighting ranging from residential to commercial. For more information please contact us and our friendly staff will offer you additional details.

How can we help you with automation?

At the light factory we have the latest technology to help you with smart automation of not only your lights but also other electronic and security devices